Technology Head
At this stage, the challenge is not modernization alone, but modernization without fragility. I lead 700+ people across 9 cities and run the full technology mandate so execution speed and operational resilience improve together.
- Scaled delivery from 0.8 to 7.4 daily builds (9x) while reducing defects by 60%.
- Expanded microservices adoption to 60% across core banking, payments, and digital channels.
- Increased digital lending throughput from 2K to 80K peak daily applications (39x).
- Integrated an acquired bank's systems and data in 4 months with zero customer-facing downtime.
- Commissioned Uptime Institute-certified Tier III data centres to materially raise resilience.
- Earned The Banker Technology Awards 2025, Payment Category.


